Reference

bKash deposits on ukok — the full process

We walk you through every step of funding your ukok account with bKash, from opening your wallet app to seeing your balance update in the lobby.

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ukok bKash deposits on ukok — the full process
PAYMENT SECURITY

How we handle bKash transactions

Merchant account verification Every merchant number displayed on ukok is registered under our legal entity with bKash. We never ask you to send money to a personal mobile number — all deposits flow to verified business wallets that bKash monitors for compliance and anti-fraud checks.
Transaction ID matching When you paste your bKash transaction ID into the deposit form, our system queries the bKash merchant API to confirm the sender number, amount and timestamp. This automated match prevents manual credit errors and flags duplicate or tampered IDs immediately.
SSL encryption for forms Your deposit form runs over HTTPS so the transaction ID and any account details you enter are encrypted in transit. We store transaction IDs hashed in our ledger and never log your bKash PIN or personal wallet balance — those stay inside your bKash app.
Refund path for failed credits If a bKash payment reaches our merchant wallet but cannot be credited because your ukok account is suspended or the amount falls below the minimum, we initiate a bKash Send Money refund to your original sender number within 24 hours and notify you by SMS.
DEPOSIT HELP

Help paths for bKash deposits

Deposit not credited If your bKash balance dropped but your ukok account hasn't updated after three minutes, open live chat and share your transaction ID.
Wrong merchant number Always copy the merchant account number shown on your current deposit screen — it may rotate for load balancing.
bKash daily limit reached bKash personal accounts have a daily send limit set by bKash itself. If you hit that ceiling, try Nagad or Rocket as an alternate rail, or wait until the next day when your bKash limit resets at midnight Bangladesh time.
ukok Step-by-step bKash funding on ukok

Step-by-step bKash funding on ukok

Open your bKash app and choose Send Money. You'll see the merchant account number displayed on your deposit screen — copy it or tap to open bKash directly if you're already logged in on mobile. Enter the amount you want to send, confirm with your PIN, and within seconds the transaction ID appears. Paste that ID into the ukok deposit form so

we can match your payment and credit your account. Most bKash deposits land in under a minute because the rails are domestic and the verification is automated. If the merchant number changes, we'll show the updated one on the deposit page — never send to an old saved number. This same flow works whether you're in Dhaka, Chittagong or anywhere across Bangladesh

where bKash and ukok are available under local law.

bKash deposit glossary

What is a bKash merchant account?

A merchant account is a business wallet registered with bKash to receive customer payments. When you send money to ukok, it lands in our merchant wallet, which has higher daily limits and transaction tracking than a personal bKash number.

What does transaction ID mean?

Every bKash Send Money action generates a unique transaction ID — a code like BXH12345678. You paste this into the ukok deposit form so our system can match your payment to your account and credit the correct balance automatically.

What is the bKash daily send limit?

bKash sets a maximum amount you can send per day from your personal wallet. The exact limit depends on whether your bKash account is verified with NID. Once you reach it, you cannot send more until midnight Bangladesh time.

What does PIN confirmation do?

Your bKash PIN is the security code you enter to authorise a Send Money action. Confirming your PIN tells bKash to deduct the amount from your wallet and transfer it to the merchant — no PIN, no payment.

What is instant deposit credit?

Instant credit means your ukok balance updates within seconds of your bKash payment clearing. Our system listens for the transaction ID on the bKash merchant API and posts the funds to your account as soon as the ID validates successfully.

What is a deposit mismatch?

A mismatch happens when the amount you claim in the ukok form does not match the amount bKash recorded for that transaction ID. Our system flags the discrepancy and asks you to recheck the transaction ID or contact support for manual reconciliation.

bKash deposit questions

Most bKash deposits credit within 60 seconds because the transaction flows over a domestic rail and our system polls the merchant API every few seconds. If it takes longer than three minutes, open live chat with your transaction ID so we can trace it manually.

We require the bKash sender name to match the name on your ukok account for anti-money-laundering compliance. If the names differ, our system holds the deposit and asks you to verify your relationship to the sender before we credit the funds.

If you send money to a number that isn't our current merchant wallet, the payment may still leave your bKash balance but will not reach ukok. Contact bKash support to request a refund, then use the merchant number shown on your ukok deposit screen for your next attempt.

We rotate merchant wallets to balance transaction volume and stay within bKash's per-wallet daily limits. Always copy the number displayed at the moment you start your deposit — never reuse a saved number from an earlier session because it may no longer be active.

Our minimum bKash deposit is 100 Taka to cover transaction fees and keep processing efficient. Amounts below that threshold are rejected by our system and must be refunded manually, which delays your gaming session and ties up support resources unnecessarily.

Double-check that you copied the entire ID from your bKash SMS or app — missing a character will cause a validation failure. If the ID is correct but still rejected, take a screenshot of your bKash transaction history and share it with our live chat so we can reconcile the payment against our merchant log.
Reference

bKash User Guide

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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